Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment directly on the carrier’s website.

We accept the following payment methods:

• Credit and Debit Cards: Visa, MasterCard, American Express, Discover, JCB
• Bank Transfer: Direct bank transfer (payment must be confirmed before processing your order)

For secure transactions, we use encryption technology to protect your payment details during checkout.

We offer two shipping options:

• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 3-5 business days for a flat rate of $89.

Please note that shipping times may vary depending on your location and external factors such as weather conditions or high demand periods.

We aim to process orders as quickly as possible to ensure fast delivery. If you wish to change or cancel your order, please contact us immediately. Once an order is shipped, it cannot be canceled, but you can return the product upon receipt. Please refer to our Return & Refund Policy for further details.

We strive to ensure all our products are delivered in perfect condition. If you receive a damaged or defective product, please contact us immediately, and we will assist you with the return or replacement process. Please refer to our Return & Refund Policy for more details.

We accept returns for most items within 14 days of purchase. To initiate a return, please contact our customer service team with your order number and reason for the return. Once the return is approved, we will provide instructions on how to return the product. For full details, please see our Return & Refund Policy.

Yes, most of our products come with a manufacturer’s warranty. The duration and terms of the warranty depend on the product and the manufacturer. Please refer to the product description page for specific warranty information. If you need assistance with a warranty claim, please contact us at infos@centradetechnology.com.

At this time, we only use our designated carriers for shipping. However, if you prefer a specific carrier for any special requests, please contact us, and we will do our best to accommodate your needs.

Under Australian Consumer Law, you are entitled to a refund if the product you receive is faulty or does not match the description. However, we do not offer refunds for change of mind purchases. Please refer to our Return & Refund Policy for more information on eligible returns and refunds.

Currently, we only ship within Australia. However, we are working to expand our international shipping options in the future. If you are outside of Australia and wish to inquire about shipping, please contact us at infos@centradetechnology.com.